An overview of our Terms and Conditions
General Terms and Conditions
| General Terms and Conditions of Sparkasse Hanau | View PDF |
Arbitration board
| Reference to the arbitration board and the European online dispute resolution platform | View PDF |
Online banking
| Terms and conditions for online banking | View PDF |
| Terms and conditions for remote data transmission (RDT) | View PDF |
| Terms and conditions for the use of electronic mailboxes | View PDF |
| Terms and conditions for the use of electronic statements | View PDF |
| Terms and conditions for the use of the electronic credit card information service (online credit card) |
View PDF |
| Terms of use for multibanking | View PDF |
| Account Alerts Terms and Conditions | View PDF |
Payment transactions
| Terms and conditions for sending money | View PDF |
| Terms and conditions for real-time transfer | View PDF |
| Terms and conditions for direct debit payments using the SEPA Direct Debit Core scheme | View PDF |
| Terms and conditions for direct debit payments using the SEPA Direct Debit Business to Business scheme | View PDF |
| Terms and conditions for cheque payments | View PDF |
| Terms and conditions for paydirekt payments | View PDF |
Accounts and cards
| Terms and conditions for Sparkassen debit card | View PDF |
| Terms and conditions for credit cards - Mastercard/Visa Card | View PDF |
| Terms and conditions for Mastercard Basis /Visa Basis debit cards | View PDF |
| Terms and conditions for credit cards - Mastercard Business/Corporate and Visa Card Business/Corporate | View PDF |
| Conditions for Sparkasse Internet Buyers Protection | View PDF |
| Terms and conditions for the digital Sparkassen debit card | View PDF |
| Terms and conditions for digital credit cards - Mastercard/Visa Card | View PDF |
Savings and investments
| Terms and conditions for savings transactions | View PDF |
Other terms and conditions for corporate clients
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Please note that this information may also include terms and conditions for the use of products that do not currently apply to you. In this case, the corresponding information and terms will not apply. All of the above terms and conditions only come into force in conjunction with the relevant product agreements (e.g. card agreements, online banking agreements).
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