How can we help?
Have you checked whether the answer to your question is covered by our Service Centre help section?
Got a specific problem and looking for a quick answer?
Our Service Centre has a big help section that is very easy to navigate and contains answers to all of the most frequently asked questions.
24/7 emergency hotline for reporting lost or stolen cards
| 24/7 emergency hotline for reporting lost or stolen cards – in Germany | 116 116* Mon-Sun: 00:00 - 24:00 |
| Emergency hotline for reporting lost or stolen cards – International | +49 30 4050-4050** Mon-Sun: 00:00 - 24:00 |
* Calles made from landlines within Germany are free
** Your phone service provider’s fees apply
All other telephone numbers at a glance
| Online banking hotline | 06181 298-0 Mon - Fri from 8 a.m. to 7 p.m. |
Our address and bank details
| Address: | Sparkasse Hanau Am Markt 1 63450 Hanau |
| E-mail: | info@sparkasse-hanau.de |
| Telephone: | 06181 298-0 |
| Fax: | 06181 298-5205 |
| Postal address: | Sparkasse Hanau Postfach 2143 63411 Hanau |
| Sort code: | 50650023 |
| BIC: | HELADEF1HAN |
You can also find us on social media
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